Care & Warranty
How to Care for Your Jewelry
Our pieces are made to be worn – and loved – every day.
To keep their shine and energy, we recommend the following:
- Store your jewelry in a dry place, ideally in the original pouch or box
- Avoid contact with water, perfumes, lotions, and cleaning products
- Take off your jewelry before showering, swimming, or exercising
- Clean it gently with a soft, dry cloth if needed
For elastic bracelets:
Handle with care when putting them on and off – avoid overstretching.
With a little love and care, your piece will stay beautiful for years to come.
Warranty & Service
We stand behind the quality of our jewelry. If something's wrong due to a manufacturing defect, we’ll repair or replace your piece free of charge within 12 months of purchase.
Just email us at service@saltynfree.com with your order number and a short description – we’ll take it from there.
Elastic Bracelet Re-threading
If the elastic thread of your bracelet wears out or breaks after regular use – don’t worry.
We offer a free re-threading service within Switzerland.
Simply send us a message and we’ll guide you through the easy process.
Please note:
- Our warranty covers manufacturing defects only
- It does not apply to general wear, accidental damage, or improper handling
- That said – if anything’s not right, let us know. We’re here to help and always aim for fair, kind solutions.